Terms of Service

1. Acceptance of Terms

By accessing and using the Expo Jeux Quebec website and attending our gaming exhibition events, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website, services, and participation in our gaming expo events.

If you do not agree to abide by the above, please do not use our service or attend our events. We reserve the right to modify these terms at any time, and such modifications will be effective immediately upon posting on our website.

2. Event Participation

Participation in Expo Jeux Quebec events is subject to the following conditions:

• All attendees must possess valid tickets or passes for entry
• Age restrictions may apply to certain areas or activities within the expo
• Attendees must comply with all venue rules and security protocols
• Professional conduct is expected from all participants at all times
• We reserve the right to refuse entry or remove any individual who violates these terms

Tickets are non-transferable and non-refundable except as specifically stated in our refund policy. Lost or stolen tickets cannot be replaced.

3. Website Usage

When using our website, you agree to:

• Provide accurate and complete information when registering or purchasing tickets
• Maintain the security of your account credentials
• Not use the website for any unlawful purposes
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights of all content on our website

We reserve the right to terminate accounts that violate these usage guidelines without prior notice.

4. Intellectual Property Rights

All content, materials, and intellectual property associated with Expo Jeux Quebec, including but not limited to logos, trademarks, text, images, graphics, videos, and software, are the exclusive property of Expo Jeux Quebec or our licensed partners.

You may not reproduce, distribute, modify, or create derivative works from any of our content without explicit written permission. This includes but is not limited to:

• Copying or reproducing event materials or presentations
• Using our branding or logos for commercial purposes
• Recording or streaming event content without permission
• Selling or redistributing any expo-related materials

5. Photography and Media

By attending Expo Jeux Quebec events, you acknowledge and agree that:

• Photography, video recording, and audio recording may occur throughout the event
• Your likeness may be captured and used for promotional purposes
• You grant us the right to use your image in marketing materials without compensation
• Professional media equipment may require special authorization

If you do not wish to be photographed or recorded, please notify our staff upon arrival, and we will make reasonable efforts to accommodate your request.

6. Safety and Security

Expo Jeux Quebec is committed to providing a safe and secure environment for all attendees. The following items and behaviors are strictly prohibited:

• Weapons of any kind, including replica or toy weapons
• Illegal substances or excessive alcohol consumption
• Harassment, discrimination, or threatening behavior
• Unauthorized vendors or commercial activities
• Disruptive or dangerous behavior that compromises safety

Security personnel are present throughout the venue, and attendees are subject to bag searches and security screenings as deemed necessary.

7. Limitation of Liability

Expo Jeux Quebec, its organizers, partners, sponsors, and venue providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your participation in expo events or use of our website
• Any personal injury, property damage, or loss during the event
• Technical difficulties or interruptions to website services
• Changes to event schedules, locations, or programming
• Force majeure events including natural disasters or government regulations

Your total remedy for any claims against us shall not exceed the amount you paid for tickets or services.

8. Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal information are governed by our Privacy Policy, which is incorporated by reference into these Terms of Service.

By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy. This includes information collected through:

• Ticket purchases and event registration
• Website usage and analytics
• Newsletter subscriptions and communications
• Contest entries and promotional activities

9. Cancellation and Refund Policy

Event cancellations and refunds are subject to the following conditions:

• Full refunds available if event is cancelled by organizers
• No refunds for individual cancellations within 48 hours of event
• Partial refunds may be available for weather-related cancellations
• Event date changes do not automatically qualify for refunds
• Processing fees are non-refundable in all circumstances

Refund requests must be submitted through our official channels and may take 5-10 business days to process.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Province of Quebec and the laws of Canada. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Quebec.

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

12. Updates to Terms

We reserve the right to update these Terms of Service at any time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered users via email for significant changes
• Post announcements on our website and social media channels

Continued use of our services after changes have been posted constitutes acceptance of the updated terms.