Privacy Policy

1. Information We Collect

At Expo Jeux Quebec, we collect information to provide better services to our attendees, exhibitors, and partners. The types of information we collect include:

1.1 Personal Information

When you register for our gaming exhibition, purchase tickets, or contact us, we may collect personal information such as:

• Full name and contact details (email address, phone number)
• Billing and shipping addresses
• Payment information (processed securely through third-party providers)
• Age verification for age-restricted gaming content
• Professional information for industry participants

1.2 Automatically Collected Information

We automatically collect certain information when you visit our website or attend our events:

• Browser type and operating system
• IP address and geographic location
• Website usage patterns and preferences
• Event attendance data and participation metrics

2. How We Use Your Information

We use the collected information for various purposes to enhance your gaming expo experience:

2.1 Primary Uses

• Processing ticket purchases and event registrations
• Communicating event updates, schedule changes, and important announcements
• Providing customer support and responding to inquiries
• Facilitating networking opportunities between attendees and exhibitors
• Improving our services based on feedback and usage patterns

2.2 Marketing Communications

With your consent, we may send you promotional materials about future gaming events, exclusive offers, and industry news. You can opt-out of these communications at any time through the unsubscribe link in our emails or by contacting us directly.

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, and serving our community. These providers are contractually obligated to keep your information confidential.

3.2 Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, and safety of Expo Jeux Quebec, our attendees, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

4. Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and employee training on data protection
• Secure data centers with physical and digital safeguards

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.

5. Your Rights and Choices

Under applicable privacy laws, including the Quebec Private Sector Privacy Act and GDPR (where applicable), you have several rights regarding your personal information:

5.1 Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete.

5.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format.

5.3 Deletion

You may request the deletion of your personal information, subject to certain legal and business requirements.

5.4 Withdrawal of Consent

Where we process your information based on consent, you may withdraw that consent at any time.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

7. Children's Privacy

While our gaming exhibition welcomes attendees of all ages, we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

As an international gaming exhibition, we may transfer your personal information to countries outside Canada for processing and storage. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, through other communication channels.

10. Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days.